Warranty Center
Online Warranty Registration
Welcome to Big Tex Trailers' Online Warranty Registration. Please fill out the form below, and it will be submitted to your Warranty Department. Read about the Big Tex Limited Warranty.
Big Tex West
warrantywest@bigtextrailers.com
1-903-575-0300
Hours of Operations:
8am–5pm CST
- Alaska
- Arkansas
- Arizona
- California
- Colorado
- Hawaii
- Idaho
- Kansas
- Montana
- Nebraska
- Nevada
- North Dakota
- New Mexico
- Oklahoma
- Oregon
- South Dakota
- Texas
- Utah
- Washington
- Wyoming
Big Tex East
warrantyeast@bigtextrailers.com
1-903-575-0300
Hours of Operations:
8am–5pm CST
- Alabama
- Connecticut
- Deleware
- Florida
- Georgia
- Illinois
- Indiana
- Iowa
- Kentucky
- Lousiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- New Hampshire
- New Jersey
- New York
- North Carolina
- Ohio
- Pennsylvania
- Rhode Island
- South Carolina
- Tennessee
- Vermont
- Virginia
- Wisconsin
- West Virginia
File Warranty Claim
For Big Tex Trailers to be able to honor the trailer warranty the following criteria should be followed. Warranty work can only be authorized by the corporate offices warranty department. You must print off the "Warranty Request Form" and mail it to the address provided below. In order to make a claim under our warranty policy:
- You must have registered you must complete the warranty registration online, no later than thirty (30) days following the purchase of your Big Tex trailer. IF THIS WARRANTY IS NOT COMPLETED BY THE THIRTIETH DAY AFTER PURCHASE OF THE TRAILER, ALL EXPRESS WARRANTIES CONTAINED IN THIS LIMITED WARRANTY SHALL BE NULL AND VOID EXCEPT AS PROHIBITED BY LAW.
- You must be the original owner of the trailer (Trailer warranties are non-transferable)
- Within five (5) days after discovering a problem with your Big Tex trailer, you must carry your trailer to one of our stores/dealers for inspection.
- The trailer must have been used and maintained in accordance with good industry practice and the recommendations of Big Tex Trailers included in your Owners Safety and Tire Manual.
- Please be sure to read Big Tex Limited Warranty & Warranty Claim Procedure before submitting a claim.
Contact Our Warranty Department
If you need to contact Big Tex Trailers Warranty Department, you can contact them by mail, or by phone based on location.
Mail to:
Big Tex Trailer Manufacturing, LLC
Attn: Warranty Division
950 I-30 East
Mount Pleasant, Texas 75455
Call Warranty Department:
West Coast: 903-575-0300 ext 2335
East Coast: 903-575-0300 ext 2131